FCI Case Study Interview

Name: Cédric DeJacquelot, Web Project Manager
Company: FCI
Website : http://www.fci.com/
Industry: Electrical
Location: Headquarters in Guyancourt, France (suburb of Paris), offices worldwide
Employees: 14,000 worldwide
Background: FCI is a leading manufacturer of electrical connectors for various markets, such as automotive, communication, consumer, industrial, and medical. Based near Paris, France, FCI is a multinational group with 14,000 employees in 30 countries, and sales of 1.1 billion euros in 2011.
FCI

Company

FCI is a leading manufacturer of connectors for various markets, such as automotive, communication, consumer, industrial and medical.

Among a connector industry that is a highly competitive market — comprised of some 1,200 companies in total — FCI is the first and only European connector manufacturer in the industry’s top ten. FCI designs and manufactures a multitude of products ranging from the most basic to the most complex, like the smart or high-density connectors you’ll find inside your cellphone or laptop computer. Connectors are used in cars, buses, and televisions – and they play a vital role in supplying electricity, sending satellite communications and operating hospital equipment.

“Our IT department, like the company in general, is spread out all over the globe: our headquarters are in France, our Datacenter is in Singapore, and our development work is done in India by an external IT service company (Atos). We use JIRA to manage projects involving people in all of those locations.”

Cédric DeJacquelot, Web Project Manager

Tell us about yourself

I work as a Web Project Manager in FCI’s IT department, and I am responsible in particular for many of the “software factory” tools used to manage IT projects — chiefly among them is JIRA.

Why Tempo?

Our IT department, like the company in general, is spread out all over the globe: our headquarters are in France, our Datacenter is in Singapore, and our development work is done in India by an external IT service company (Atos). We use JIRA to manage projects involving people in all of those locations. Starting from a few months back, we have also been using it to allow Atos developers to enter their time worked, for project management and billing purpose.

Tempo solves two key issues we had with the default JIRA time-tracking:

  • We needed to add custom fields to the worklogs in order to track the type of work being done by the developers.
  • We needed good reports showing the activity of a team per day.

FCI connectors

Why do you use Tempo?

Our Atos developers use it to enter their time, either directly at the task level or using the worksheets. FCI and Atos Project Managers use the Tempo reports to monitor the time entry, checking that developers are entering their time properly and working on the correct projects.

How would you say your employees are feeling about Tempo?

The general feedback on Tempo and JIRA (most users cannot tell the difference) is very positive. The interface is simple and the reports are powerful. Developers enjoy the individual timesheet reports.

What would you tell another company asking about Tempo?

If they are already using JIRA and want to improve their time tracking capacities, I would absolutely recommend it. It successfully builds on JIRA’s own features to make them much more powerful. Any business using JIRA to do any kind of time-tracking should seriously consider using Tempo as well.

Final thoughts?

Tempo’s reports are excellent and the non-admin UI is very good. It’s now a central part of our JIRA setup, and we could not use JIRA as we do without it.

Give Tempo a Go

Related Posts

Jessie
Jessie is a New York transplant living in Reykjavík. Her motto is #ABL—always be learning— and having some fun along the way. As the head of marketing, communications & legal initiatives at Tempo, Jessie thinking about storytelling, building a strong brand, growth, teamwork, and grit.

2 Responses

Leave a Reply

Plan, Budget, Track & Adapt with Tempo for JIRA.


Subscribe to our blog

Get the latest posts delivered to your inbox:

Thank you for signing up!

Please check your email to confirm your subscription.

Select the Tempo products you'd like to hear about:

Tempo Planner Tempo Budgets Tempo Timesheets